Frequently asked questions
Business address
Burotel offers a business address service enabling companies, especially small businesses, self-employed workers and entrepreneurs, to use a physical business address without having an office in the Brussels area.
This service offers a professional appearance on business cards and official documents, enhancing credibility. It ensures confidentiality by protecting the privacy of contractors.
Benefits include mail reception and management, and a strategic location to attract customers to the Brussels region.
Business address services are distinct from shared office space and virtual offices, focusing primarily on address and correspondence management to improve flexibility, reduce costs and reinforce a company’s professional image.
Registration is required to offer domiciliation and commercial domiciliation services.
BUROTEL is officially registered with the FPS Economy.
Our commercial domiciliation package offers a variety of services, including :
- an official business address,
- mail reception and forwarding,
- document digitization,
- receiving parcels,
- on-demand access to office space,
- administrative assistance,
- a telephone service,
- assistance in registering the company’s articles of association,
- and advice on legal and tax formalities.
Services included depend on specific contract.
Yes. You can choose to have your registered office at Burotel’s address. It is also possible to simply have a postal, business address at Burotel.
Burotel offers a mail forwarding option that allows you to receive mail at your business address, then have it forwarded to the address of your choice, whether personal or business.
The process involves receiving the mail, notifying the customer, receiving forwarding instructions, and finally forwarding or scanning the mail according to the customer’s preferences.
Burotel charges a fee for this service, depending on the frequency of the transfer and the destination. Mail forwarding is a practical solution for companies that want to benefit from a business address while receiving their mail elsewhere. It’s a good idea to understand mail forwarding rates and policies before choosing a commercial domiciliation or virtual office provider.
Yes, certainly!
On request, Burotel can provide administrative support (billed by the hour).
Opting for a business address in Brussels, the Belgian capital and a major European business center, offers a number of advantages. Brussels offers a strategic position at the heart of Europe, giving access to an extensive European market.
A city address reinforces the company’s professional image through its association with international business.
In addition, Brussels offers networking opportunities with decision-makers and serves as a dynamic financial hub. The city is home to key sectors such as technology and pharmaceuticals, and offers government assistance to businesses.
However, the choice of an address in Brussels depends on the specific needs of the company, and it is advisable to consult an expert in company law before making a decision.
The contract for a head office has a minimum duration of 12 months and is renewed tacitly. You can cancel your contract by sending a registered letter three months before the expiry date.
The 12-month period is considered necessary because of the costs incurred for changes and publications in the Moniteur.
We process mail and registered mail on a daily basis in accordance with customer instructions. Registered and urgent mail is systematically scanned.
Mail can be returned daily, weekly or monthly, but more and more customers prefer full scanning with monthly return of originals.
If we receive a parcel, we take a photo and immediately inform the customer via WhatsApp.
You have access to all our services at preferential rates.
Yes ! Burotel has been offering the following services for over 30 years:
- Furnished and equipped office space for rent
- Meeting room rental
- Coworking spaces for businesses
You can call us on + 32 2 882 81 00 from Monday to Friday, 9 am to 6 pm, send us an e-mail to burotel@burotel.be or contact us via the form on the website.
Serviced offices
Services included in Burotel serviced office rentals include:
- office rental, furniture, cleaning,
- utilities (water, electricity, heating),
- internet (Wi-Fi and fiber),
- withholding tax, property insurance, office space tax,
- welcoming visitors,
- free use of small meeting rooms for 2 to 4 people,
- receipt of mail, parcels and registered mail,
- and access to Nespresso coffee machines and filtered water.
Tenants also have access to bubbles and lounge areas.
Yes. Burotel’s fully-equipped private offices are modern, ergonomic and equipped with desks, chairs, lockers, bookcases and shelving.
Yes, it’s possible.
Please contact us on: + 32 2 882 81 00 Monday to Friday, 9am to 6pm, by e-mail at: burotel@burotel.be or via the form on the website.
Yes, all these charges are included in the rental price.
Yes. Our team is on hand to advise you at reception, Monday to Friday, 08:00 to 18:00.
Yes, but it’s an over-demand service.
Yes, you can customize the space for your company and your team.
Yes. A business address (which can be used as the company’s head office) is included in the rental of equipped offices.
The basic cost of renting an individual office starts at €700 per month, excluding VAT.
Our office space can accommodate teams of one to 24 people, and even more.
Yes !
The contract for an equipped office has a minimum duration of 12 months and is renewed tacitly. You can cancel your contract by sending a registered letter three months before the expiry date.
For further information or a special request, please contact us directly on: + 32 2 882 81 00 from Monday to Friday, 9am to 6pm, by e-mail at: burotel@burotel.be or via the form on the website.
Yes, our contracts are flexible. Please specify this requirement when creating the initial contract.
Yes, the offices are accessible by elevator.
Meeting rooms
You can book a room directly via our online reservation system.
Alternatively, you can contact us directly on: + 32 2 882 81 00 from Monday to Friday, 9am to 6pm, by e-mail at: burotel@burotel.be or via the form on the website.
Each meeting room is equipped with tables, chairs and flip charts.
Yes. At Burotel, you can book a room at any time.
Yes.
Our rooms can accommodate from 1 to 26 people.
Some rooms feature a TV screen and video-conferencing equipment (clickshare, camera, microphones).
You can book our small rooms for 2 hours, half a day or a whole day. Our large rooms are available only for half or full days.
For special requests (e.g. multi-day bookings), please contact us directly on: + 32 2 882 81 00 from Monday to Friday, 9am to 6pm, by e-mail at: burotel@burotel.be or via the form on the website.
Yes, we also offer an on-demand catering service. If you are interested, please let us know.
Coliving
Live in a beautiful environment in the center of Brussels without spending too much money, by spreading out your living expenses.
Our coliving spaces are housed in a meticulously decorated Maison de Maître, offering bright, welcoming rooms. The common areas are both spacious and welcoming. Cosy mood guaranteed.
Yes, we also offer an on-demand catering service. If you are interested, please let us know.
Yes !
A key and badge are allocated to each co-tenant.
You also have access to a washing machine.
Yes, we also offer an on-demand catering service. If you are interested, please let us know.
Yes. In fact, this is one of the main advantages of this type of housing.
The rental price also includes utilities such as water, electricity, WI-FI and cleaning.
Yes !
In principle, the minimum contract duration is 12 months. Please contact us for any special requests.
You can contact us directly on: + 32 2 882 81 00 from Monday to Friday, 9am to 6pm, by e-mail at: burotel@burotel.be or via the form on the website.
Other
The various Burotel areas are secured by a system of keys, key boxes, codes and badges.
The offices are cleaned every day.
Please report any damage or problems directly to reception.
Yes !
At Burotel, we organize events every month. The perfect opportunity to meet new people and expand your professional network!
There are bicycle racks in front of reception. We’re waiting for permission from the City of Brussels to have a bike box.
They simply need to report to reception.
A shower is available if required.
The Burotel reception team welcomes guests and caters to their needs. She is there to advise and help you with any questions you may have.
Additional costs will be charged for scans and prints at reception.
Fiber optic cable is installed in all our Burotel rooms to provide you with a high-speed Internet connection.
You can connect via Ethernet cable or WI-FI.
Yes !
Our spaces are remarkably well served. Whether you travel by car, bus, streetcar, metro or even on foot. A considerable asset for making life easier for your employees and business meetings.
Pay parking is available nearby, and we can also rent out parking spaces. Please contact us for more information.
Our addresses are served by bus, streetcar and metro at the Park and Madoue stops. We’re a 10-minute walk from Central Station (trains every 20 minutes to Zaventem airport) and a 20-minute walk from Gare du Midi (Eurostar).
At Burotel, you’ll find a shared kitchen area with microwave and refrigerator. There’s also a space at reception for coffee, tea and filtered water.
